GREAT FOR YOUR SPECIFIC WORKFLOW
Single or multiple stages – delivered the way you want it to be
Our media and queue system comes packed with a whole suite of useful business analytic reports that you can generate at any time, so you can get key operational parameters whenever you need it. Alternatively, set predetermined points at which the reports will be automatically emailed to you. Covering the key aspects of the operations like queuing time, transaction time, number of customers served, resource (e.g. staff, counter, room) utilisation, you can now easily discover what has worked well plus quickly identify actionable areas of improvement, therein making smarter decisions for even better queue management. Awesome customer queue experience, all the time.
Show queue status, entertain with videos, tv programs and display messages
Make full use of the queuing time!
Our media and queue system comes packed with a whole suite of useful business analytic reports that you can generate at any time, so you can get key operational parameters whenever you need it. Alternatively, set predetermined points at which the reports will be automatically emailed to you. Covering the key aspects of the operations like queuing time, transaction time, number of customers served, resource (e.g. staff, counter, room) utilisation, you can now easily discover what has worked well plus quickly identify actionable areas of improvement, therein making smarter decisions for even better queue management. Awesome customer queue experience, all the time.
easily change the content on your own, anytime!
Control is now at your fingertips with an intuitive Administrative Control Module that allows you to change or update contents shown on the Visual Display Unit anytime!
different screens, different content - different preferences catered for
If there is more than one Visual Display Unit, each can be configured to play different videos or TV programs. This is especially useful if you want to show more from your wonderful range of products, or if you want to cater to different groups of customers with relevant media content to further enhance customer experience
For example, little children will be very happy watching cartoons while queuing and waiting with their parents! And of course, you can easily control what content you want to show in each Visual Display unit with the Administrative Control Module.
customised designs to reflect your brand identity
Create a strong brand that your customers know and like
Our media and queue system comes packed with a whole suite of useful business analytic reports that you can generate at any time, so you can get key operational parameters whenever you need it. Alternatively, set predetermined points at which the reports will be automatically emailed to you. Covering the key aspects of the operations like queuing time, transaction time, number of customers served, resource (e.g. staff, counter, room) utilisation, you can now easily discover what has worked well plus quickly identify actionable areas of improvement, therein making smarter decisions for even better queue management. Awesome customer queue experience, all the time.
single or multiple service types to meet your varied queue needs
Meeting your operational queue requirements, whatever it might be
Our media and queue system comes packed with a whole suite of useful business analytic reports that you can generate at any time, so you can get key operational parameters whenever you need it. Alternatively, set predetermined points at which the reports will be automatically emailed to you. Covering the key aspects of the operations like queuing time, transaction time, number of customers served, resource (e.g. staff, counter, room) utilisation, you can now easily discover what has worked well plus quickly identify actionable areas of improvement, therein making smarter decisions for even better queue management. Awesome customer queue experience, all the time.
add or move serving counters easily
Our media and queue system comes packed with a whole suite of useful business analytic reports that you can generate at any time, so you can get key operational parameters whenever you need it. Alternatively, set predetermined points at which the reports will be automatically emailed to you. Covering the key aspects of the operations like queuing time, transaction time, number of customers served, resource (e.g. staff, counter, room) utilisation, you can now easily discover what has worked well plus quickly identify actionable areas of improvement, therein making smarter decisions for even better queue management. Awesome customer queue experience, all the time.
Higher flexibility, lower costs
Your serving counters becomes immediately scalable with our gorgeous dedicated Web KeyPad!
– Settings can be easily changed to reflect the number of serving counters
– Works anywhere with just an internet connection
– Save costs since it can be accessed via any of your existing device like computer, tablet or smart phone
– Save precious counter space with use of existing devices, and no extra messy wiring!
Poised to handle various scenarios
Now, your business is set to manage different crowd and queue conditions.
For example:
– When the queue is long, put in additional or temporary serving counters at designated areas for your staff to attend to your customers more quickly;
– When the crowd is big, shift moveable counters to another area to spread out the crowd.
Our Web KeyPad continues to function perfectly no matter how many or where the counters are located. Totally no disruption to the queue workflow at all!
Flexible. Efficient. Effective.
sms notifications to reduce your customers' apparent queuing time
Time management is the key
Our media and queue system comes packed with a whole suite of useful business analytic reports that you can generate at any time, so you can get key operational parameters whenever you need it. Alternatively, set predetermined points at which the reports will be automatically emailed to you. Covering the key aspects of the operations like queuing time, transaction time, number of customers served, resource (e.g. staff, counter, room) utilisation, you can now easily discover what has worked well plus quickly identify actionable areas of improvement, therein making smarter decisions for even better queue management. Awesome customer queue experience, all the time.
data analytics to improve your business
Gain insights, show foresight
Our media and queue system comes packed with a whole suite of useful business analytic reports that you can generate at any time, so you can get key operational parameters whenever you need it. Alternatively, set predetermined points at which the reports will be automatically emailed to you. Covering the key aspects of the operations like queuing time, transaction time, number of customers served, resource (e.g. staff, counter, room) utilisation, you can now easily discover what has worked well plus quickly identify actionable areas of improvement, therein making smarter decisions for even better queue management. Awesome customer queue experience, all the time.
